GCI Self-Install Guide


Before you begin, make sure you have the following:

  • Wi-Fi modem

  • Power cord

  • Coaxial cable cord

  • Ethernet cable (optional for connecting devices)

  • Wi-Fi enabled device (phone/tablet/computer) – not provided by GCI


  1. Connect the Wi-Fi cable Modem to the cable outlet in your home using the coaxial cable cord.

    Connect your modem to the coax outlet using one of the coax cables provided.

  2. Connect the included power adapter from the power port to a wall outlet.

    Connect the modem to the power cord or adapter provided and then plug into an electrical outlet.

    Your modem's status indicator lights will begin to turn on. The modem will be online in just a few minutes, once the @ symbol located on the front of the modem stops flashing and remains lit.

  3. To connect your personal device (phone, tablet, computer) to the default network: "HitronXXXXX-EasyConnect"

    Connect via Wi-Fi, using the Default Wi-Fi network and Default key (password) located on a sticker on the back of your Wi-Fi modem.

  4. Configure your home network with a custom name and password. (NOTE: Any reference to “password” in this guide is specific to the GCI cable modem and does NOT impact your ASD password or sign-in)

    Your personal device should automatically open a web browser with the Hitron Easy Connect Wizard.

    When it connects, click “let’s go” and follow the steps to set up your Wi-Fi modem by creating a Wi-Fi network name and password.

    Troubleshooting: If your personal device doesn’t automatically open the Hitron Easy Connect Wizard, open a web browser on it and type into the address bar at the top, then press ENTER and continue Step 4. Your browser should display a page where you click “let’s go” and follow the steps.

    Pro Tip: If you've already set up your devices to connect to a particular Wi-Fi network name and password, you can use the same on your new Wi-Fi modem for simplicity.

  5. Optional - Direct Ethernet Connection.

    Connect your computer to the modem with an Ethernet cable and open a web browser (i.e. Explorer, Chrome, Firefox or Safari).


For additional support with the initial setup of your cable modem

Contact GCI at 800-800-4800



Changing your Wi-Fi password

(NOTE: Any reference to “password” in this guide is specific to the GCI cable modem and does NOT impact your ASD password or sign-in)


  1. Connect directly to your Wi-Fi modem via and Ethernet cable or wirelessly via your Wi-Fi

  2. Open a web browser and visit

  3. Sign in using the following credentials

    Username: cusadmin
    Password: (your Wi-Fi network password)

    Click "Wireless" from the top bar

    Under Multiple SSID Settings change the password and click the "save changes"

    Note: if you change your Wi-Fi password you will need to enter it again on all of your devices in your home before they will connect again. Also, if you have two Wi-Fi networks (example: MyWiFi 2.4G and MyWiFi 5G) you will have to change your password on both networks