Chromebook Login - Google Welcome to your new account

This document will help get you past the “Welcome to your new account” window if it appears.


  1. After login, the user sees the “Welcome to your new account” window with nothing but a Back button in the bottom left corner of the window.

If they click the Back button it will take them back to the login screen and they will be stuck in a login loop.

2. They must scroll down in the window (with two fingers drag down from top to bottom on the trackpad) until they reach the bottom and see the big blue Accept button.

a. When they click the big blue Accept button they will complete the login.